Privacy Policy
United States

Durham Meat & Seafood, and its subsidiaries and affiliated brands, including but not limited to Durham Meat & Seafood, Sierra Meat & Seafood, Durham Ranch, MacDonald Meat, Flocchini Family Provisions, Seattle Fish Company, Lombardi Brothers and Taquoma Ranches (collectively, “Durham,” “we,” “us,” or “our”), respect your privacy and are committed to protecting it.

 

This Privacy Notice describes how we collect, use, disclose, and safeguard information when you visit or interact with our websites, mobile applications, communications, advertisements, products, and services that link to or reference this Privacy Notice (collectively, the “Services”).

 

By accessing or using our Services, you agree to the practices described in this Privacy Notice. If you do not agree, please do not use the Services.

 

Information We Collect

Personal Information

 

We may collect personal information that identifies or relates to you, including:

 

• Contact information (name, mailing address, email address, phone number)
• Account information (username, password)
• Payment and billing information, which may be processed by third-party payment processors subject to their own privacy policies
• Business and credit-related information, such as trade references or guarantor information, where applicable
• Identification information required to provide services, including tax or government-issued ID numbers where legally required
• Communications you send to us, including emails, inquiries, feedback, or customer support requests

 

We do not sell or share personal information, including mobile numbers, for third-party marketing or advertising purposes.

 

Automatically Collected Information

 

When you use the Services, we may collect certain information automatically, including:

 

• IP address and device identifiers
• Browser type and operating system
• Dates, times, and duration of visits
• Pages viewed and navigation patterns
• Referring URLs

 

This information helps us operate, analyze, and improve our Services.

 

Cookies and Tracking Technologies

 

We use cookies, web beacons, pixels, and similar technologies to enhance functionality, personalize content, analyze usage, and support marketing efforts.

 

You can control cookies through your browser settings. Disabling cookies may limit some features of the Services.

 

Some third-party service providers (such as analytics or advertising partners) may also use cookies or similar technologies. Their use of these technologies is governed by their own privacy policies.

 

How We Use Your Information

 

We may use the information we collect to:

 

• Provide, operate, and maintain the Services
• Process orders and transactions
• Communicate with you, including responding to inquiries and providing customer support
• Send information about products, services, offers, or promotions
• Maintain records related to purchases and business relationships
• Improve our websites, products, and customer experience
• Analyze usage trends and marketing effectiveness
• Protect against fraud, unauthorized access, and other risks
• Enforce our terms, policies, and agreements
• Comply with legal and regulatory obligations

 

We may combine information collected through the Services with information obtained from affiliates, subsidiaries, and trusted business partners, consistent with this Privacy Notice.

 

Disclosure of Information

We may disclose information:

 

• To service providers and contractors who perform services on our behalf and are contractually required to protect the information
• To comply with legal obligations, court orders, or governmental requests
• To enforce our agreements and protect our rights, property, employees, customers, or others
• In connection with a business transaction, such as a merger, acquisition, reorganization, or sale of assets
• With your consent or at your direction

 

We may also share aggregated or de-identified information that cannot reasonably be used to identify an individual.

 

Data Security

 

We maintain administrative, technical, and physical safeguards designed to protect your information from unauthorized access, use, or disclosure. However, no system or transmission over the internet is completely secure, and we cannot guarantee absolute security.

 

Your Choices and Rights

Communications

 

You may opt out of receiving promotional communications by following the unsubscribe instructions in our emails or by contacting us directly.

 

Cookies and Analytics

 

You may control cookies through your browser settings. You may also opt out of Google Analytics by visiting Google’s opt-out tool.

 

Access, Correction, and Deletion

 

You may request access to, correction of, or deletion of your personal information by contacting us using the information below. We may decline requests where permitted by law.

 

Children’s Privacy

 

The Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that such information has been collected, we will take reasonable steps to delete it.

 

Do Not Track Signals

 

Some browsers transmit “Do Not Track” signals. At this time, our Services do not respond to such signals.

 

International Data Transfers

 

We are based in the United States. Your information may be transferred to, processed, and stored in the United States or other countries where data protection laws may differ from those in your jurisdiction. By using the Services, you consent to such transfers.

 

California Privacy Rights

 

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA/CPRA), including rights to know, access, delete, and limit the use of certain personal information. Details are provided in our California Privacy Notice, which supplements this Privacy Notice.

 

EEA, UK, and Swiss Residents

 

If you reside in the EEA, United Kingdom, or Switzerland, additional rights may apply to you under applicable data protection laws. These rights are described in our EEA/UK/Swiss Privacy Notice, which supplements this Privacy Notice.

 

Changes to This Privacy Notice

 

We may update this Privacy Notice from time to time. When we make material changes, we will provide notice by posting an updated version on our websites or through other appropriate means. Your continued use of the Services after such changes constitutes acceptance of the updated Privacy Notice.

 

Contact Us

 

If you have questions or requests regarding this Privacy Notice or our privacy practices, please contact us at:

 

Email: info@durhammeatandseafood.com